New Patients

Guide For New Patients

Austin Preferred Integrative Medicine provides Physical Therapy, Holistic Medicine and Chiropractic care in Austin, Texas. We strive to provide new patients with all relevant information to prepare them for their initial appointments. Please call (512) 442-2727 if you have any unanswered questions after reviewing the following information.

Insurance/Payment

Patients who are using their health insurance for treatment typically pay a copay, coinsurance or a payment toward a deductible. If you wish, we can verify insurance benefits ahead of time and present that information prior to your initial visit. Our Westlake clinic is in-network with the following insurance carriers:

• Aetna – excluding Physical Therapy
• Blue Cross Blue Shield – all providers
• Medicare – all providers (spine issues only for Chiropractic)
• Tricare – PT only
• Triwest (with auth/approval) – excluding Medical
• United Healthcare – all providers

Austin Preferred also offers reasonable self-pay rates for all services. Moreover, we accept patients treating under Letters of Protection, Personal Injury Protection, and Workers’ Compensation.

Location

Austin Preferred Integrative Medicine is located at 6836 Bee Cave Rd Building 1 Suite 200, Austin, TX 78746. Our Westlake practice is located inside the Overlook at Rob Roy, making us easily accessible for patients in many parts of Austin. For more help finding our office, please refer to the map on our Contact Us page.

Paperwork for New Patients

All new patients at Austin Preferred will need to fill out our New Patient Paperwork prior to the initial visit. The New Patient Paperwork is available to fill out online at the link below. If you do not elect to fill out the paperwork ahead of time, please arrive 30 minutes prior to your first appointment to do so.

What to Bring

In addition to filling out the New Patient Paperwork, please bring in a photo ID, your insurance or Medicare card (if billing through insurance), and any referrals you have from other physicians. Additionally, any diagnostic imaging, medication lists, and visit notes from other doctors are also useful, though not mandatory.

Scheduling

Please call (512) 442-2727 with questions or to schedule an appointment at our Westlake clinic. Our providers sometimes get booked out for several days at a time, so we advise all patients to call in advance of their desired appointment time. We also keep an ongoing waiting list in the event that patients aren’t able to obtain their desired appointment times.